Paramaa Fertility & Women Care Centre LLP (“Paramaa”, “we”, “our”, or “us”) is committed to protecting the privacy and confidentiality of our patients, website visitors, applicants, and all individuals who interact with us. This Privacy Policy explains how we collect, use, store, disclose, and protect your personal information when you visit our website, use our services, or communicate with us.
By accessing our website or providing your information, you consent to the practices described in this Privacy Policy.
1. Information We Collect
We may collect the following categories of information:
Personal Information
- Full name
- Date of birth
- Gender
- Contact information (phone number, email address, postal address)
- Emergency contact details
Medical Information
- Medical history
- Fertility and reproductive health information
- Diagnostic reports
- Treatment records
- Laboratory and imaging reports
- Prescription information
Website Usage Information
When you visit our website, we may automatically collect:
- IP address
- Browser type and version
- Device information
- Pages visited
- Date and time of access
- Website usage analytics
Employment Application Information
If you apply for a position with us, we may collect:
- Resume/CV
- Educational qualifications
- Employment history
- Professional certifications
- References and supporting documents
2. How We Use Your Information
We may use your information to:
- Provide medical consultations, diagnosis, and treatment
- Manage appointments and patient records
- Communicate regarding healthcare services
- Process laboratory investigations and reports
- Respond to inquiries and support requests
- Improve our services and patient experience
- Comply with legal, regulatory, and professional obligations
- Process employment applications and recruitment activities
- Maintain website security and functionality
3. Confidentiality of Medical Information
We recognize that fertility and reproductive health information is highly sensitive.
All medical records and health information are handled with strict confidentiality and are accessible only to authorized healthcare professionals and personnel who require access for legitimate medical, administrative, or legal purposes.
4. Information Sharing and Disclosure
We do not sell, rent, or trade your personal information.
We may share information only when necessary:
- With healthcare professionals involved in your treatment
- With diagnostic laboratories and medical service providers
- With insurance providers, where applicable and authorized
- When required by law, court order, or regulatory authorities
- To protect patient safety, legal rights, or public health obligations
All third-party service providers are expected to maintain appropriate confidentiality and security measures.
5. Data Security
We implement reasonable administrative, technical, and physical safeguards to protect personal and medical information from unauthorized access, disclosure, alteration, or destruction.
While we strive to protect all information entrusted to us, no method of electronic transmission or storage can be guaranteed to be completely secure.
6. Cookies and Website Analytics
Our website may use cookies and similar technologies to enhance user experience and analyze website performance.
You may choose to disable cookies through your browser settings; however, certain website features may not function properly as a result.
7. Retention of Information
We retain personal and medical information for as long as necessary to:
- Provide healthcare services
- Maintain medical records
- Fulfill legal and regulatory obligations
- Resolve disputes and enforce agreements
Retention periods may vary based on applicable laws and healthcare regulations.
8. Your Rights
Subject to applicable laws, you may have the right to:
- Request access to your personal information
- Request correction of inaccurate information
- Request updates to your records
- Withdraw consent where legally permissible
- Seek clarification regarding the processing of your information
Requests may be subject to verification and legal requirements.
9. Employment Applications
Information submitted through our Careers page will be used solely for recruitment and employment-related purposes.
Applications are reviewed confidentially and retained for future opportunities only where permitted by law and with appropriate safeguards.
10. Third-Party Links
Our website may contain links to third-party websites. We are not responsible for the privacy practices, content, or security of external websites. We encourage users to review the privacy policies of any third-party sites they visit.
11. Children’s Privacy
Our website is not intended for children under the age of 18. We do not knowingly collect personal information from minors except where necessary in the context of lawful medical care and with appropriate parental or guardian involvement.
12. Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in legal requirements, technology, or our practices.
Any updates will be posted on this page along with the revised effective date.
13. Contact Us
If you have any questions regarding this Privacy Policy or the handling of your personal information, please contact:
Paramaa Fertility & Women Care Centre LLP
Belgachia, North Kolkata, West Bengal, India
Phone: +91 9230189447, +91 9230189446
Email: support@paramaafertility.com
By using our website or services, you acknowledge that you have read and understood this Privacy Policy.